How do I get back to my kit?
From the link we emailed you. There is no account and no password — the email address you bought with is the key.
Making somebody invent a password to buy a one-time product is a wall for our convenience rather than theirs. So there is no signup here, and nothing to remember.
- You give an email address at checkout. That is the whole of the signup.
- We email you a link that opens your kit.
- It works more than once, so a closed tab costs you nothing.
- It lasts 30 days, and a fresh one is always one request away with the same address.
Why a link rather than a password
A link that expires and can be reissued is safer than a password somebody reuses from another site, and it is the only thing you have to keep track of. Each link opens one kit and only that kit — presenting one can never reach anybody else’s documents, however it is typed.
Because the address is how your kit is found, use one you will still have next year. Your downloads and the year-long redo promise both run through it.
Nothing is emailed to you before you buy. An interview in progress lives in the browser you started it in — see the note on finishing on another device.
Other questions people ask
Looking for your kit?
There is no account and no password. Enter the email address you bought with and a fresh link to your files is sent straight away.