Who else can see my information?

• Payment card details are handled by Stripe and never reach our systems.
• Email goes through an email-delivery provider, which receives your address and the message we send you.
• Documents are generated on our own infrastructure.
• Where a language model drafts letter text, it receives only the facts needed to write those letters — and never a Social Security number, because we do not have one.
• After a purchase, Google Ads receives the click identifier, a one-way SHA-256 hash of the contact email you gave us in the interview, the IP address and browser identifier, an opaque order reference, and the amount paid. It never receives your name, answers or documents. The hashed email and IP address are omitted for visitors in the EEA, the United Kingdom or Switzerland, and when we cannot determine the country.
• For an existing printed-packet order, a print-and-mail provider receives the delivery address given at checkout and the documents themselves, in order to print and mail them to you.

Your letters

The notification letters go nowhere until you send them. We do not mail them, do not contact any bank, employer or insurer on your behalf, and do not tell anybody that you are changing your name. Each letter is a file you print and mail — the recipient list is yours and stays yours.

The same is true of the agencies. We file nothing and speak to nobody. Every form goes into an envelope you seal.

One cookie, holding a random session identifier so your answers can be saved as you work and found when you come back. It is not used for advertising, and there are no third-party tracking cookies on the site. An unfinished kit loses all stored ad details after 90 days; a purchased kit loses them with the answers in the scheduled purge.