Name Change Works

What information do you collect?

Only what a form asks for. Every question in the interview exists because a box on a government form or a line in a letter needs an answer.

The test a question has to pass is simple: something the agency published asks for it. If nothing does, we do not ask.

The questions only some people see

A handful of states ask things the others do not — height, weight, eye and hair color on a license application, or whether you have ever held a credential in that state. Those questions are shown only to people whose own state’s form asks them. A Floridian is never asked for their height, because there is no box in Florida that would hold it.

We also never want your documents. There is nothing to upload — no certificate, no decree, no order, no ID. We ask what is printed on the document; we never read it, and we never form a view about what it says.

Your answers are encrypted before they are written down, are never put in searchable columns or application logs, and are not used for analytics.

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Other questions people ask

When you’re ready to do it

Two questions about your situation first, because there is one answer that means we can’t help — and we would rather tell you that before you pay than after.

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