Changing your name with Bank of America
What Bank of America requires, transcribed from its own help page and last checked on 25 July 2026.
Bank of America requires an in-person visit to a financial center with a government-issued photo ID plus documentation matching the reason for the name change.
Bank of America handles this in branch or by phone.
You will need: government-issued photo ID in the new name.
Do the government agencies first — most companies ask for photo ID in your new name, which means your license has to be done already.
What Bank of America asks for
| What | Value | Source | Checked |
|---|---|---|---|
| How | In branch · By phone | Bank of America Account Frequently Asked Questions | |
| Documents | Government-issued photo ID in the new name; Marriage certificate, for a marriage-related change; Divorce decree, for a divorce-related change; Court order, for a legal name change; Adoption certificate, for an adoption-related change; Birth certificate, for a misspelling correction | Bank of America Account Frequently Asked Questions |
What to have ready
- Government-issued photo ID in the new name
- Marriage certificate, for a marriage-related change
- Divorce decree, for a divorce-related change
- Court order, for a legal name change
- Adoption certificate, for an adoption-related change
- Birth certificate, for a misspelling correction
How to do it
- Bring a government-issued photo ID plus the documentation matching your situation to any Bank of America financial center.
- A bank associate provides the forms to complete on site.
- The associate also arranges a replacement credit card as part of the process.
The details that catch people out
- If you are a co-owner or an authorized user rather than the primary account owner, the account owner or the other co-owners must come with you.
- Customers who cannot reach a branch can call 800.432.1000.
Check us
Everything on this page comes from Bank of America’s own published guidance. Company policies change without notice, so the link below is the authority and this page is a transcription of it.
Bank of America Account Frequently Asked Questions
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